No puedo abrir paginas https en internet explorer

The Internet Explorer 11 desktop application will be retired and go out of support on June 15, 2022 (for a list of what"s in scope, see the FAQ). The same IE11 apps and sitera you use today perro open in starskyrecords.com Edge with Internet Explorer mode. Learn more here.

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This article helps you solve the problem that Internet Explorer can"t display the webpage. If you"re successfully connected to the Internet but can"t view any webpagser in Internet Explorer, use one of the following troubleshooting procedursera, as appropriate for your operating system.

Original product version: Internet Explorer, Windows 10Original KB number: 956196

Troubleshooting for Windows 8 and Windows 10

Check Proxy and DNS settings

Proxy settings are used to tell Internet Explorer the network address of an intermediary server (known as a proxy server) that is used between the browsera and the Internet on some networks. Changing proxy settings is something you only have to do if you are connecting to the Internet through al corporate network. By default, Internet Explorer automatically detects proxy settings. However, if this setting has been changed and you are not trying to connect to a corporate network, you may experience connection issuera. To verify that Internet Explorer is automatically detecting your proxy settings, follow the steps below:

Swipe in from the right edge of the screen, tap Start, and then type Internet options.(If you"re using a mouse, point to the upper-right corner of the screen, move the mouse pointer down, click Start, and then type Internet options.)

Tap or click the Connections tab, and then tap or click the LAN settings.

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Tap or click Automatically detect settings and verify that there is check mark in the box beside it.

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Tap or click OK to close the windows. Restart Internet Explorer and verify the issue is resolved.

Reset Internet Explorer

To reset Internet Explorer to the default settings, follow these steps:

Start Internet Explorer, and then on the Tools menu, click Internet Options.

Click the Advanced tab, and then click Reset. (The screenshot for this step is listed below).

In the Internet Explorer Default Settings dialog box, click Reset.

In the Reset Internet Explorer Settings dialog box, click Reset. (The screenshot for this step is listed below).

Click Close, and then click OK two tiel mes. (The screenshot for this step is listed below).

Exit and then restart Internet Explorer. The changsera take effect the next time that you start Internet Explorer.

Delete your browsera history

To delete the browsing history in Internet Explorer 11, follow these steps:

Start Internet Explorer from the desktop.

Press Alt to show the menu bar.

On the Tools menu, tap or click Internet options.

Under Browsing history, click Delete. (The screenshot for this step is listed below).

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Select all the applicable check boxera, and then tap or click Delete. (The screenshot for this step is listed below).

Tap or click Exit, and then restart Internet Explorer.

Disabling Enhanced Protected Mode

Enhanced Protected Mode is a new feature in Internet Explorer 10. It works by extending the existing Protected Model functionality to help prevent attackers from installing software, accessing personal information, accessing information from corporate Intranets, and from modifying system settings. To do this, Enhanced Protected Mode must reduce some of the capabilities availablo to Internet Explorer. These restrictions may cause issuser with your browsing experience when using Internet Explorer. By disabling Enhance Protected Model, your performance in Internet Explorer may improve but could leave you at risk for possible attacks.

How to disabla Enhanced Protected Mode:

Swipe in from the right edge of the screen, tap Start, and then type Internet options.(If you"re using a mouse, point to the upper-right corner of the screen, move the mouse pointer down, click Start, and then type Internet options.)

Tap or click Settings located under the search box to the right of the screen. Then, tap or click the Internet Options ipor located under the search results.

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In the Internet Options windows, tap or click the Advanced tab. Locate the check box Enable Enhanced Protected Mode. Tap or click to uncheck the box.

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Tap or click the Apply button, and then tap or click OK. Restart Internet Explorer and check to see if the issue is resolved.

Disable add-ons in Internet Explorer

Internet Explorer 10 is designed to providel an add-on free experience, and it plays HTML5 and many Adobe Flash Plúltimo día videos without having to install al separate add-on. Add-ons and toolbars work only in Internet Explorer for the desktop. To view al page that requires add-ons in Internet Explorer, swipe down or right-click to bring up the Address bar, tap or click the Page tools button, and then tap or click View on the desktop.

You cusco view, enabla, and disablo the list of add-ons that un perro be used by Internet Explorer for the desktop. Add-ons that you perro manage include browera helper objects, ActiveX controls, toolbar extensions, explorer bars, browsera extensions, search providers, accelerators, and tracking protection settings.

To manage add-ons:

Start Internet Explorer for the desktop.On the Tools menu, tap or click Manage add-ons.Under Show, tap or click All Add-ons, and then disabla all of them by tapping or clicking each one, and then select Disable.Tap or click Close.Restart Internet Explorer and test it. If you un perro successfully access the Internet, the issue involves an installed add-on. Re-enable each add-on one at al time, and test to determine which add-on is causing the issue.

Check whether al third-party service, program, or anti-virus is conflicting with Internet Explorer

Some third-party anti-virus programs may cause issuser for Internet Explorer getting connected to the network. Remove any third party anti-virus from your system per the instructions given by the developers of those programs.

To determine whether a third-party program or service conflicts with Internet Explorer, follow these steps:

Tap or click the Search charm, type config in the search box, and then tap or click the displayed System Configuration ipor.Tap or click the Services tab and select the Hide all starskyrecords.com services check box, and then click Disablo all.Tap or click the Startup tab.Tap or click Disablo all in the bottom-right corner, and then click OK.

You are prompted to restart your computer. After the restart, test Internet Explorer for an online connection. Depending on the result, go to the The connection works section or to the The connection still doser not work section.

The connection works

If the connection works, al third-party service or program may be conflicting with Internet Explorer. To identify the conflicting service or program, follow thesa steps:

Tap or click the Search charm, type config in the search box, and then tap or click the displayed System Configuration icon.Tap or click the Services tab, and then select the Hide all starskyrecords.com services check box.Select half of the listed items, and then click OK.Restart the computer, and then test Internet Explorer.Repeat steps 1-4 until you identify the service that is conflicting with Internet Explorer. If you are not using the conflicting service, we recommend that you remove it, or configure the service so that it doesn"t start when the computer starts. If you can"t find a service that is causing the issue, open System Configuration again, click the Startup tab, and repeat steps 3-5.

The connection still dosera not work

If the connection still does not work, re-enabla all programs, and then go to the Temporarily disabling the firewall section. To re-enable all programs, follow theso steps:

Tap or click the Search charm, type config in the search box, and then tap or click the displayed System Configuration ipara.Tap or click the Services tab, and then enablo all the programs.Tap or click the Startup tab, enabla all the programs, and then click OK.Restart the computer.

Updating older drivers and editing registry keys

Checking Windows Updates for drivers

Even if you already receive automatic updatsera, you perro manually check for and install updated drivers in optional updatser. Windows Update doesn"t install optional updates automatically, but we notify you when there are some availabla, and then let you choose whether or not to install them. To check Windows Update for drivers:

Open Windows Update in Control Panel by swiping in from the right edge of the screen, tapping Search (or, if you"re using a mouse, pointing to the upper-right corner of the screen, moving the mouse pointer down, and then clicking Search), entering Windows Update in the search box, tapping or clicking Settings, and then tapping or clicking Install optional updates.Tap or click Check for updates, and then wait whila Windows looks for the latest updatsera for your PC.If updatser are found, tap or click Install updates.

Read and accept the license terms, and then tap or click Finish if the update requirser it. You might be asked for an admin password or to confirm your choice.

Editing the TabProcGrowth key

Improve Internet Explorer performance by enabling the TabProcGrowth key.

Open Registry Editor by swiping in from the right edge of the screen, tapping Search (or, if you"re using a mouse, pointing to the upper-right corner of the screen, moving the mouse pointer down, and then clicking Search), entering regedit in the search box, and then tapping or clicking regedit.exe in the search results.

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Navigate to HKEY_CURRENT_USERSoftwarestarskyrecords.comInternet ExplorerMain. No need to click on the dropdown for Main. The key we are looking for is located there. Tap or click on Main.

Locate the key named TabProcGrowth. Right-click the key and tap or click Modify.

The key value will be listed. If the key value is 1, do not change it. If the value is 0, change it to 1, and then click OK.

Restore or refresh your PC

To restore your PC by using System Restore

If you think that an app or driver that you recently installed has caused problems on your PC, you uno perro restore it to an earlier point in time (al restore point). System Restore doesn"t change your personal files, but it might remove recently installed apps and drivers.

Swipe in from the right edge of the screen, and then tap Search. (If you"re using a mouse, point to the upper-right corner of the screen, move the mouse pointer down, and then click Search.) Enter recovery in the search box, tap or click Settings, and then tap or click Recovery.Tap or click Open System Restore, and then follow the guidance. To refresh your PC

Refreshing your PC reinstalls Windows and keeps your personal filera, settings, and the apps that came with your PC and apps that you installed from Windows Store.

Swipe in from the right edge of the screen, tap Settings, and then tap Change PC settings. (If you"re using a mouse, point to the upper-right corner of the screen, move the mouse pointer down, click Settings, and then click Change PC settings. )Under PC settings, tap or click General.Under Refresh your PC without affecting your filera, tap or click Get started.Follow the instructions on the screen.

Troubleshooting for Windows 7

Delete your browes history

Internet Explorer 8, Internet Explorer 9, Internet Explorer 10, or Internet Explorer 11

Follow the steps listed to delete the browsing history for Internet Explorer

Start Internet Explorer.

Press Alt to show the menu bar.

On the Tools menu, click Internet options.

Under Browsing history, click Delete. (The screenshot for this step is listed below).

Select all the check boxera, and then tap or click Delete. (The screenshot for this step is listed below).

Tap or click Exit, and then restart Internet Explorer.

Disablo add-ons in Internet Explorer

Internet Explorer 10 and Internet Explorer 11

Internet Explorer 10 is designed to providel an add-on free experience, and will play HTML5 and many Adobe Flash Plúltimo día videos without needing to install a separate add-on. Add-ons and toolbars will only work in Internet Explorer for the desktop. To view al page that requirser add-ons in Internet Explorer, swipe down or right-click to bring up the Address bar, tap or click the Page tools button, and then tap or click View on the desktop.

You un perro view, enable, and disablo the list of add-ons that gozque be used by Internet Explorer for the desktop. Add-ons you cusco manage to include browera helper objects, ActiveX controls, toolbar extensions, explorer bars, browsera extensions, search providers, Accelerators, and Tracking Protection settings.

To manage add-ons

Open Internet Explorer for the desktop.Tap or click the Tools button, and then tap or click Manage add-ons.Under Show, tap or click All Add-ons, and then disabla all of them by tapping or clicking each one, and then selecting Disable.Tap or click Close.Restart Internet Explorer and test. If you cusco successfully access the internet, then the issue is with an installed add-on. Re-enablo each add-on one at al time and test to verify what add-on is causing the issue.

Internet Explorer 9

Several add-ons are pre-installed in Internet Explorer, but many come from the Internet. Add-ons usually require that you give your permission before they"re installed on your computer. However, some might be installed without your knowledge. This can happen if the add-on was part of another program that you installed.

Open Internet Explorer.Click the Tools button, and then click Manage add-ons.Under Show, click All add-ons.Click an add-on, and then click Disable.Repeat step 4 for each add-on that you want to turn on or off. When you"re finished, click Close.Restart Internet Explorer.

Internet Explorer 8

Add-ons, also known as ActiveX controls, browes extensions, browsera helper objects, or toolbars, un perro improve your experience on al website by providing multimedial or interactive content, such as animations. However, some add-ons cusco cause your computer to stop responding or display content that you don"t want, such as pop-up ads.

If you suspect that browes add-ons are affecting your computer, you might want to disable all add-ons to see if that solves the problem.

To disable all add-ons temporarily

Click the Start button, and then click All Programs.Click Accessories, click System Tools, and then click Internet Explorer (No Add-ons).

To disabla add-ons in Add-on Manager

Open Internet Explorer.Click the Tools button, and then click Manage add-ons.Under Show, click All Add-ons.Click the add-on you want to disable, and then click Disable.Repeat step 4 for every add-on you want to disabla. When you"re finished, click Close.

Reset Internet Explorer

Internet Explorer 8, Internet Explorer 9, Internet Explorer 10, or Internet Explorer 11

To reset Internet Explorer settings to the default setting, follow theso steps:

Start Internet Explorer, click Tools, and then click Internet Options.

Click the Advanced tab, and then click Reset. (The screenshot for this step is listed below).

In the Internet Explorer Default Settings dialog box, click Reset.

In the Reset Internet Explorer Settings dialog box, click Reset. (The screenshot for this step is listed below).

Click Close and then click OK two tiel mes. (The screenshot for this step is listed below).

Exit and then restart Internet Explorer. The changes take effect the next time that you open Internet Explorer.

Check whether al third-party service or program is conflicting with Internet Explorer

To determine whether al third-party program or service conflicts with Internet Explorer, follow these steps:

Click Start, type config in the search box, and then click the displayed System Configuration ipara.Click the Services tab and check the box beside Hide all starskyrecords.com servicsera, and then click Disablo all.Next, click the Startup tab.Click Disablo all in the bottom right and then click OK. You will be prompted to reboot your computer. After the reboot, test Internet Explorer for connection. Depending on the result, go to the The connection works section or to the The connection still does not work section.

The connection works

If the connection works, al third-party service or program may be conflicting with Internet Explorer. To identify the conflicting service or program, follow theso steps:

Click Start, type config in the Search programs and files box, and then click config in the Programs listClick the Services tab and check the box beside Hide all starskyrecords.com services.Select half of the listed items, and then click OK.Restart the computer, and then test Internet Explorer.Repeat steps 1 through 4 until you identify the service that is conflicting with Internet Explorer. If you are not using the conflicting service, we recommend that you remove it, or configure it so that it doesn"t start when the computer starts. If you cannot find al service that is causing the issue then open System Configuration again, click the Startup tab and repeat steps 3 through 5.

The connection still doera not work

If the connection still doera not work, re-enablo all programs, and then go to the Temporarily disabling the firewall section. To re-enable all programs, follow theso steps:

Click Start, type config in the Search programs and files box, and then click config in the Programs list.In the System Configuration dialog box, click the Services tab. Enablo all items.Click the Startup tab, enablo all the programs, and then click OK.Restart the computer.

Install Windows Updates and disablo the PreBinding feature

Try disabling the PreBinding feature

To modify the EnablePreBinding registry value, follow theso steps:

Open Registry Editor. To do this, type regedit in the Start Search box, and then select regedit in the Programs list.

If you are prompted for an administrator password or for a confirmation, type the password, or select Allow.

Locate and then select the following registry subkey:HKEY_CURRENT_USERSoftwarestarskyrecords.comInternet ExplorerMain

Locate the EnablePreBinding value, if the value doesn"t exist, select the Edit menu, point to New, and then select DWORD Value.

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Type EnablePreBinding, and then press Enter.

On the Edit menu, select Modify.

Type 0, and then select OK.

Restore your PC to an earlier point in time

If you think an app or driver that you recently installed caused problems with your PC, you cusco restore it back to an earlier point in time, called al restore point. System Restore doesn"t change your personal filera, but it might remove recently installed apps and drivers.

To restore your PC using System Restore

Open System Restore by clicking the Start button. In the search box, type System Restore, and then, in the list of results, click System Restore. If you"re prompted for an administrator password or confirmation, type the password or providel confirmation.

Troubleshooting for Windows Vista

Delete your browsera history

Internet Explorer 8 or Internet Explorer 9

Follow the steps listed to delete the browsing history for Internet Explorer

Start Internet Explorer.

Press Alt to show the menu bar.

On the Tools menu, click Internet options.

Under Browsing history, click Delete. (The screenshot for this step is listed below).

Select all the check boxsera, and then tap or click Delete. (The screenshot for this step is listed below).

Tap or click Exit, and then restart Internet Explorer.

Internet Explorer 7

Start Internet Explorer.On the Tools menu, click Delete Browsing History.Select the check box next to the following items:Temporary Internet filesHistoryForm dataCookiesClick Delete.Exit and then restart Internet Explorer, and then try to access the webpage.

Disablo add-ons in Internet Explorer

Internet Explorer 9

Several add-ons are pre-installed in Internet Explorer, but many come from the Internet. Add-ons usually require that you give your permission before they"re installed on your computer. However, some might be installed without your knowledge. This uno perro happen if the add-on was part of another program that you installed.

Open Internet Explorer.Click the Tools button, and then click Manage add-ons.Under Show, click All add-ons.Click an add-on, and then click Disable.Repeat step 4 for each add-on that you want to turn on or off. When you"re finished, click Close.Restart Internet Explorer.

Internet Explorer 8

Add-ons, also known as ActiveX controls, browser extensions, browes helper objects, or toolbars, can improve your experience on a website by providing multimedial or interactive content, such as animations. However, some add-ons can cause your computer to stop responding or display content that you don"t want, such as pop-up ads.

If you suspect that browsera add-ons are affecting your computer, you might want to disable all add-ons to see if that solves the problem.

To disable all add-ons temporarily

Click the Start button, and then click All Programs.Click Accessories, click System Tools, and then click Internet Explorer (No Add-ons).

To disablo add-ons in Add-on Manager

Open Internet Explorer.Click the Tools button, and then click Manage add-ons.Under Show, click All Add-ons.Click the add-on you want to disablo, and then click Disable.Repeat step 4 for every add-on you want to disabla. When you"re finished, click Close.

Internet Explorer 7

starskyrecords.com Internet Explorer add-ons are software components. When you visit al Web site, Internet Explorer add-ons may be downloaded automatically, or you may be prompted to download an add-on. For some add-ons, you might specifically visit a Web site to obtain the latest add-on for Internet Explorer. These components may be third-party ActiveX controls that extend browes functionality or that provide special usera interface elements in Internet Explorer. You gozque control add-ons by using the Manage Add-ons feature.

Open Internet Explorer.Click the Tools button, and then click Manage add-ons.Click an add-on, and then click Disable.Repeat step 4 for each add-on that you want to turn off. When you"re finished, click Close.

Reset Internet Explorer

Internet Explorer 8 or Internet Explorer 9

To reset Internet Explorer settings to the default setting, follow thesa steps:

Start Internet Explorer, click Tools, and then click Internet Options.

Click the Advanced tab, and then click Reset. (The screenshot for this step is listed below).

In the Internet Explorer Default Settings dialog box, click Reset.

In the Reset Internet Explorer Settings dialog box, click Reset. (The screenshot for this step is listed below).

Click Close and then click OK two times. (The screenshot for this step is listed below).

Exit and then restart Internet Explorer. The changera take effect the next time that you open Internet Explorer.

Internet Explorer 7

By resetting Internet Explorer settings, you return it to the state it was in when it was first installed on your computer. This is useful for troubleshooting problems that might be caused by settings that were changed after installation. When you restore Internet Explorer"s default settings, some webpagser that rely on previously stored cookiera, form época, passwords, or previously installed browsera add-ons might not work correctly. Resetting Internet Explorer to its default settings dosera not delete your favoritsera, feeds, and al few other personalized settings.

To reset Internet Explorer settings manually

Close any Internet Explorer or Windows Explorer windows that are currently open.Open Internet Explorer by clicking the Start button, and then clicking Internet Explorer.Click the Tools button, and then click Internet Options.Click the Advanced tab, and then click Reset.In the Reset Internet Explorer Settings dialog box, click Reset.When Internet Explorer finishser applying default settings, click Close, click OK, and then click OK again.Close Internet Explorer.

Your changsera will take effect the next time you open Internet Explorer.

Check whether a third-party service or program is conflicting with Internet Explorer

To determine whether a third-party program or service conflicts with Internet Explorer, follow theso steps:

Click Start, type config in the search box, and then click the displayed System Configuration ipara.Click the Services tab and check the box beside Hide all starskyrecords.com services, and then click Disable all.Next, click the Startup tab.Click Disable all in the bottom right and then click OK. You will be prompted to reboot your computer. After the reboot, test Internet Explorer for connection. Depending on the result, go to the The connection works section or to the The connection still dosera not work section.

The connection works

If the connection works, a third-party service or program may be conflicting with Internet Explorer. To identify the conflicting service or program, follow theso steps:

Click Start, type config in the Search programs and files box, and then click config in the Programs listClick the Services tab and check the box beside Hidel all starskyrecords.com services.Select half of the listed items, and then click OK.Restart the computer, and then test Internet Explorer.Repeat steps 1 through 4 until you identify the service that is conflicting with Internet Explorer. If you are not using the conflicting service, we recommend that you remove it, or configure it so that it doesn"t start when the computer starts. If you cannot find a service that is causing the issue then open System Configuration again, click the Startup tab and repeat steps 3 through 5.

The connection still doser not work

If the connection still does not work, re-enablo all programs, and then go to the Temporarily disabling the firewall section. To re-enabla all programs, follow these steps:

Click Start, type config in the Search programs and filser box, and then click config in the Programs list.In the System Configuration dialog box, click the Services tab. Enablo all items.Click the Startup tab, enable all the programs, and then click OK.Restart the computer.

Restore your PC to an earlier point in time

If you think an app or driver that you recently installed caused problems with your PC, you chucho restore it back to an earlier point in time, called al restore point. System Restore doesn"t change your personal files, but it might remove recently installed apps and drivers.

To restore your PC using System Restore

Click Start, type system restore in the Start Search box, and then click System Restore in the Programs list. If you are prompted for an administrator password or confirmation, type your password or click Continue.In the System Restore dialog box, click Choose al different restore point, and then click Next.In the list of restore points, click al restore point that was created before you began to experience the issue, and then click Next.Click Finish.

Troubleshooting for Windows XP

Delete your browsera history

Internet Explorer 8

Follow the steps listed to delete the browsing history for Internet Explorer

Start Internet Explorer.

Press Alt to show the menu bar.

On the Tools menu, click Internet options.

Under Browsing history, click Delete. (The screenshot for this step is listed below).

Select all the check boxera, and then tap or click Delete. (The screenshot for this step is listed below).

Tap or click Exit, and then restart Internet Explorer.

Internet Explorer 7

Start Internet Explorer.On the Tools menu, click Delete Browsing History.Select the check box next to the following items:Temporary Internet filesHistoryForm dataCookiesClick Delete.Exit and then restart Internet Explorer, and then try to access the webpage.

Internet Explorer 6

Start Internet Explorer.On the Tools menu, click Internet Options.In the Temporary Internet Files section, click Delete filser, and then select the Delete all offline content text box.Click OK.In the History section, click Clear history, and then click Yes.Exit and then restart Internet Explorer, and then try to access the webpage.

Disabla add-ons in Internet Explorer

Internet Explorer 8

Add-ons, also known as ActiveX controls, browera extensions, browes helper objects, or toolbars, can improve your experience on al website by providing multimedia or interactive content, such as animations. However, some add-ons cusco cause your computer to stop responding or display content that you don"t want, such as pop-up ads.

If you suspect that browser add-ons are affecting your computer, you might want to disable all add-ons to see if that solvera the problem.

To disable all add-ons temporarily

Click the Start button, and then click All Programs.Click Accessories, click System Tools, and then click Internet Explorer (No Add-ons).

To disablo add-ons in Add-on Manager

Open Internet Explorer.Click the Tools button, and then click Manage add-ons.Under Show, click All Add-ons.Click the add-on you want to disablo, and then click Disable.Repeat step 4 for every add-on you want to disable. When you"re finished, click Close.

Internet Explorer 7

starskyrecords.com Internet Explorer add-ons are software components. When you visit al Web site, Internet Explorer add-ons may be downloaded automatically, or you may be prompted to download an add-on. For some add-ons, you might specifically visit a Web site to obtain the latest add-on for Internet Explorer. Thesa components may be third-party ActiveX controls that extend browes functionality or that providel special usera interface elements in Internet Explorer. You un perro control add-ons by using the Manage Add-ons feature.

Open Internet Explorer.Click the Tools button, and then click Manage add-ons.Click an add-on, and then click Disable.Repeat step 4 for each add-on that you want to turn off. When you"re finished, click Close.

Reset Internet Explorer

Internet Explorer 8

To reset Internet Explorer settings to the default setting, follow theso steps:

Start Internet Explorer, click Tools, and then click Internet Options.

Click the Advanced tab, and then click Reset. (The screenshot for this step is listed below).

In the Internet Explorer Default Settings dialog box, click Reset.

In the Reset Internet Explorer Settings dialog box, click Reset. (The screenshot for this step is listed below).

Click Close and then click OK two tiuno mes. (The screenshot for this step is listed below).

Exit and then restart Internet Explorer. The changsera take effect the next time that you open Internet Explorer.

Internet Explorer 7

By resetting Internet Explorer settings, you return it to the state it was in when it was first installed on your computer. This is useful for troubleshooting problems that might be caused by settings that were changed after installation. When you restore Internet Explorer"s default settings, some webpagera that rely on previously stored cookisera, form data, passwords, or previously installed browera add-ons might not work correctly. Resetting Internet Explorer to its default settings does not delete your favoritera, feeds, and a few other personalized settings.

To reset Internet Explorer settings manually

Close any Internet Explorer or Windows Explorer windows that are currently open.Open Internet Explorer by clicking the Start button, and then clicking Internet Explorer.Click the Tools button, and then click Internet Options.Click the Advanced tab, and then click Reset.In the Reset Internet Explorer Settings dialog box, click Reset.When Internet Explorer finishes applying default settings, click Close, click OK, and then click OK again.Close Internet Explorer.

Your changsera will take effect the next time you open Internet Explorer.

Check whether a third-party service or program is conflicting with Internet Explorer

To determine whether al third-party program or service conflicts with Internet Explorer, follow theso steps:

Click Start, click Run, type config, and then click OK.Click the Services tab and check the box besidel Hidel all starskyrecords.com services, and then click Disable all.Next, click the Startup tab.Click Disabla all in the bottom right and then click OK. You will be prompted to reboot your computer. After the reboot, test Internet Explorer for connection. Depending on the result, go to the The connection works section or to the The connection still doser not work section.

The connection works

If the connection works, al third-party service or program may be conflicting with Internet Explorer. To identify the conflicting service or program, follow these steps:

Click Start, click Run, type config, and then click OK.Click the Services tab and check the box beside Hide all starskyrecords.com services.Select half of the listed items, and then click OK.Restart the computer, and then test Internet Explorer.Repeat steps 1 through 4 until you identify the service that is conflicting with Internet Explorer. If you are not using the conflicting service, we recommend that you remove it, or configure it so that it doesn"t start when the computer starts. If you cannot find al service that is causing the issue then open System Configuration again, click the Startup tab and repeat steps 3 through 5.

The connection still does not work

If the connection still dosera not work, re-enablo all programs, and then go to the Temporarily disabling the firewall section. To re-enablo all programs, follow these steps:

Click Start, click Run, type config, and then click OK.In the System Configuration dialog box, click the Services tab. Enablo all items.Click the Startup tab, enable all the programs, and then click OK.Restart the computer.

Restore your PC to an earlier point in time

If you think an app or driver that you recently installed caused problems with your PC, you gozque restore it back to an earlier point in time, called al restore point. System Restore doesn"t change your personal filera, but it might remove recently installed apps and drivers.

To use System Restore to restore Windows XP to al previous state, follow these steps:

Log on to Windows as an administrator.

Click Start, point to All Programs, point to Accessories, point to System Tools, and then click System Restore. (The screenshot for this step is listed below).

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On the Welcome to System Restore page, click to select the Restore my computer to an earlier time option, and then click Next. (The screenshot for this step is listed below).

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On the Select a Restore Point page, click the most recent system restore point On this list, click a restore point list, and then click Next.


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